The emergence of non-bank service providers is disrupting the business models of incumbent banks. Banks have responded by embarking on initiatives to digitize the banking infrastructure, distribution channels and services.
To be future ready, professionals in Technology & Operations (T&O) need to be multi-disciplinary and possess the ability to combine domain knowledge in products, processes and business development, with the functional skills in technology.
Benchmarked to industry best practices under the Institute of Banking and Finance (IBF) Standards framework, this 3-day certification program aims to provide participants with a strong foundational domain knowledge in commercial banking products and services, transaction workflow, IT architecture and relevant financial services (FS) IT applications.
- Learn the features & applications of core banking products
- Gain an overview of relevant end-to-end transaction workflow
- Know the IT architecture for commercial banks
- Understand payment architecture & host-to-host connectivity
- Identify relevant FS-IT applications for commercial banking
Introduction to Commercial Banking
- Customer segments, products & services
- Typical organization structure
- Types & purpose of loans
- Credit evaluation framework & process
- Credit facilities & collateral
- Payment & collection products
- Liquidity management
- Supply chain finance
- Currencies & exchange rates
- Quotations of FX rates
- FX forward contracts
- Introduction to international trade
- Methods of payment
- Risk & mitigation
Clearing and Settlement
- Check clearing flow
- Clearing & settlement systems
- Types of settlements
- Netting and Continuous Link Settlement (CLS)
- Nostro and Vostro accounts
- Overview of SWIFT
- Messaging service offerings
- SWIFT message types
- FIN message structure & standards
Commercial Banking Application Architecture
- IT architecture for commercial banking
- Payment schematic architecture
- Host-to-host connectivity
- Trade finance application architecture
MAS Technology Risk Management Guidelines
- TRM framework
- Implications for technology & operations
Who Should Attend
- New hires/entry level professionals for commercial banking T&O
- Professionals who work for service providers that support IT projects and services
Evelyn Chua is a corporate banking professional with over 21 years’ experience . A career Citibanker, she spent the past 14 years in transaction banking covering trade operations, relationship management, product sales for cash management and trade. In her last role, she held the position as Country Sales Head for Treasury & Trade Solutions, with a portfolio that included banks, financial institutions, public sector companies, MNCS and SMEs. During her tenure, she also facilitated sales and product training for front office staff, hi -potentials and management trainees. .
Amelia Ching is a financial IT veteran with over 25 years’ experience. Previously the Head of Risk and Control for Citibank’s Treasury and Trade Solutions Group, her role included IT service management, application production, IT outsourcing management, global internet application Operational Readiness Management and the setup of Global and Regional Application command centre. Amelia has been instrumental in the design and delivery of SMU Academy’s technology related programs, facilitating and delivering both public and custom trainings and consultancy for the academy.
Assessment and certification
Candidates will be assessed on the following competency unit in Technology & Operations: Technology (IBF Level 1):
CU12b. Transaction Workflow in Commercial Banking.
Upon successful passing of the assessment, participants will receive a SMU Certificate in Commercial Banking for T&O (IBF Level 1). This course is one of the five modules accredited under the IBF Standards and stacks up to a full IBF-accredited programme - SMU Professional Certificate in Technology and Operations (IBF Level 1).
For more details on assessment, please click here
Last updated on 06 Dec 2017 .